If you are having trouble watching videos inside of the member area and you are using Google's Chrome browser please follow these steps to resolve the issue:
- Type this into the address bar in Chrome: chrome://flags/ (this will open the Experimental Features page in Chrome)
- Press CTRL F and search for "Disable hardware-accelerated video decode"
- Click the 'Enable' link for 'Disable hardware-accelerated video decode'
- This will make you restart your browser. Once it has restarted then try playing a video that you were having trouble with.